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issues with linked product option

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #410851

    takdecor
    Participant

    when i linked product on colour or size basis. it doesn’t working.

    can you help me?

    #410894

    Luke Nielsen
    Keymaster

    Hello,

    Please, make sure that the products for the “Linked variations” are Simple products.

    https://prnt.sc/ts6pBloq9Y5G

    Here is our documentation on how to adjust the “Linked variations”:

    https://xtemos.com/docs-topic/linked-variations/

    Kind Regards

    #410937

    takdecor
    Participant

    i have done as you said sir. but doesn’t working.

    i read all documents.

    #410985

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #411098

    takdecor
    Participant

    Please check….

    #411184

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, but I cannot access the WordPress dashboard, could you please allow access?

    https://prnt.sc/q1movTmPLNSU

    I look forward to hearing from you.

    Kind Regards

    #411336

    takdecor
    Participant

    Please check now. You can edit.

    #411587

    Luke Nielsen
    Keymaster

    Hello,

    You are using Layout builder for the product page, therefore you should use an appropriate element for showing the “Linked variation” products.

    https://prnt.sc/oUBrrTh7wmnG

    So define it in your page builder and check the issue, also don’t forget to clear the cache.

    Kind Regards

    #411887

    takdecor
    Participant

    Thank You for Support.

    How to correct this, which i have shared screenshot below.

    Attachments:
    You must be logged in to view attached files.
    #412480

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Please allow me access to the page.

    https://prnt.sc/5pptDLomorIb

    I look forward to hearing from you.

    Kind Regards

    #412612

    takdecor
    Participant

    you can access Now.

    #412791

    Luke Nielsen
    Keymaster

    Hello,

    Please navigate to WoodMart -> Patcher and apply the 412786 patch.

    Thanks for your time and have a great day.

    Kind Regards

    #412922

    takdecor
    Participant

    Thank you considering but nothing change after apply patcher.

    sharing screenshot for better understanding.

    Attachments:
    You must be logged in to view attached files.
    #413084

    Luke Nielsen
    Keymaster

    Hello,

    After any changes on your website, you should clear the cache and check the issue again, so I have cleared the cache and now the swatches tooltips show correctly.

    https://prnt.sc/DJXLV7GJHU7p

    https://prnt.sc/1vOgvmT-wkCs

    Kind Regards

    #431144

    takdecor
    Participant

    Can i make variation level in large.

    please look at attached file for better understanding.

    https://imgur.com/9Cb4uIP

    #431263

    Luke Nielsen
    Keymaster

    Hello,

    Yep, please navigate to Products -> Attributes and in the “Swatch” area change the “Swatch size” field.

    https://prnt.sc/GgUpjc_uno52

    If there’s anything else we can do, please get in touch.

    Kind Regards

Viewing 16 posts - 1 through 16 (of 16 total)