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issues with linked product option
- This topic has 15 replies, 2 voices, and was last updated 1 year, 11 months ago by Luke Nielsen.
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AuthorPosts
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October 5, 2022 at 11:06 am #410851
takdecorParticipantwhen i linked product on colour or size basis. it doesn’t working.
can you help me?
October 5, 2022 at 12:26 pm #410894
Luke NielsenKeymasterHello,
Please, make sure that the products for the “Linked variations” are Simple products.
Here is our documentation on how to adjust the “Linked variations”:
https://xtemos.com/docs-topic/linked-variations/
Kind Regards
October 5, 2022 at 2:49 pm #410937
takdecorParticipanti have done as you said sir. but doesn’t working.
i read all documents.
October 5, 2022 at 4:10 pm #410985
Luke NielsenKeymasterHello,
In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Kind Regards
October 5, 2022 at 8:27 pm #411098
takdecorParticipantPlease check….
October 6, 2022 at 9:52 am #411184
Luke NielsenKeymasterHello,
Sorry, but I cannot access the WordPress dashboard, could you please allow access?
I look forward to hearing from you.
Kind Regards
October 6, 2022 at 3:36 pm #411336
takdecorParticipantPlease check now. You can edit.
October 7, 2022 at 10:37 am #411587
Luke NielsenKeymasterHello,
You are using Layout builder for the product page, therefore you should use an appropriate element for showing the “Linked variation” products.
So define it in your page builder and check the issue, also don’t forget to clear the cache.
Kind Regards
October 7, 2022 at 7:54 pm #411887
takdecorParticipantThank You for Support.
How to correct this, which i have shared screenshot below.
Attachments:
You must be logged in to view attached files.October 10, 2022 at 2:04 pm #412480
Luke NielsenKeymasterHello,
Sorry for the delay.
Please allow me access to the page.
I look forward to hearing from you.
Kind Regards
October 10, 2022 at 9:09 pm #412612
takdecorParticipantyou can access Now.
October 11, 2022 at 2:30 pm #412791
Luke NielsenKeymasterHello,
Please navigate to WoodMart -> Patcher and apply the
412786
patch.Thanks for your time and have a great day.
Kind Regards
October 11, 2022 at 7:52 pm #412922
takdecorParticipantThank you considering but nothing change after apply patcher.
sharing screenshot for better understanding.
Attachments:
You must be logged in to view attached files.October 12, 2022 at 10:26 am #413084
Luke NielsenKeymasterHello,
After any changes on your website, you should clear the cache and check the issue again, so I have cleared the cache and now the swatches tooltips show correctly.
Kind Regards
December 25, 2022 at 8:59 am #431144
takdecorParticipantCan i make variation level in large.
please look at attached file for better understanding.
December 26, 2022 at 11:37 am #431263
Luke NielsenKeymasterHello,
Yep, please navigate to Products -> Attributes and in the “Swatch” area change the “Swatch size” field.
If there’s anything else we can do, please get in touch.
Kind Regards
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Tagged: linked product feature
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