Issues with loading my phone single product page in mobile phone

Hi,

I cannot load all my new products single product page in my mobile phone

Old product page- load ok
https://www.chiczest.com/product/men/hakuna-matata-graphic-cotton-crewneck-sweater/

New product page- cannot load
https://www.chiczest.com/product/women/metallic-strap-danish-design-watch/

Kindly advise. Please see attached.

Regards,
Alex

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Hi, I fix the issue but i wonder why website is under restricted mode on my phone?

Could you advise? Would it happen to other visitors?

Regards,
Alex

Hi,

I realise my page load speed for single product page is exceptional slowly, others are fine.. and sometimes category pages are slow.

Could you help me check these issues?

Thank you.

Regards,
Alex

Hello.

Page speed depends on 1. host provider 2. optimized content and images please check your pages on the default theme.

Best Regards

Hi,

I tested on twentyseven theme, the pages load alot faster, especially for single product page, the difference is very big.

I wonder why the single product page load so long for the pictures and sometimes the category pages, I have fully optimised all my images using Imagify Ägressive mode and tested using twentyseven theme is really alot more faster.

I really hope you advise on this issue as I am preparing to launch live these 2 days after resolving this.

Any advice would be good to reduce the page load time.

Thank you.

Regards,
Alex

OK, are we allowed to switch between themes and disable all external plugins on your website and test the performance?

Hi,

You may deactivate all the other plugins and test,

the slow load page speed is not only on mobile phone but also on Desktop which i forgot to mention.

Another issue is I tried to activate a plugin “fast-velocity-minify” to improve page speed, and somehow now my single product page enlarge image icon drops to the bottom, could you advise on the fix?

Sorry for the trouble.

Regards,
Alex

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Hello,

We have deactivated external plugins and now the single product page loading much faster.

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