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Issues with Shop Sidebar Attribute Filters

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  • #684342

    reneersloan
    Participant

    Hello Woodmart team,

    I am experiencing several issues with the attribute filter widget in the sidebar of my Shop page:

    All filter menus are collapsed by default. I would like them to be expanded by default when the page loads.

    The product counts shown next to the attributes do not match the actual results. For example, an attribute might show “2” products, but when selected, more than 2 products are displayed.

    Every time I select an attribute, the page refreshes and automatically scrolls back to the very top. This also causes the filter menus to collapse again. As a result, if I want to select multiple attributes, I have to reopen the filter menus each time.

    Could you please help me resolve these issues?
    I will provide the page link and temporary login details in the Private Content section below.

    Thank you in advance for your support!

    #684423

    Hello,

    01. You need to disable the “Shop sidebar widgets collapse” option for collapsing filters in Theme Settings -> Product archive -> Widgets: https://ibb.co/mrKpCNqX.

    02. Try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

    In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering and check the issue.

    03. You need to disable Scroll to top after AJAX option from Theme Settings > Product Archive: https://monosnap.com/file/Dzu4GwlwNFxG81Ps3uvvGy27imf2MQ

    Best Regards,

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