Issues with the images after migration

Hi team,

I have encountered an issue after migrating the website from the subdomain to the root domain. It seems that most of my images are gone or the products no longer point to the correct src. I’ve tried to regenerate the thumbnails as I thought that this is the issue but it says that it cannot find the image even though I have transferred every file.

I have also found that some of the original images are renamed with a ‘-1’ or some other random number (from my perspective).

Thank you

Hello,

Thank you so much for contacting our support center.

We see that most of the images are still loaded from your old domain and that is why they don’t work correctly https://gyazo.com/3f06528c6955149ffb86f803ba32657b
Check your site configuration in Settings and re-upload images where necessary.

Kind Regards
XTemos Studio

Hi,

Thank you for your response. Do you have any idea why would the URL for the images change (the -1 at the end of the original images)?

Thank you so much in advance.

Sorry, but we don’t know why it may happen.

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