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Issues with the website after updating the theme
- This topic has 46 replies, 2 voices, and was last updated 11 months ago by Artem Temos.
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AuthorPosts
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January 10, 2024 at 6:53 pm #528809
daParticipant10. Same problem on a mobile device.
January 10, 2024 at 6:56 pm #528816
daParticipant11. I still have the problem that the text in the slider at the frontpage takes forever to load.
I have already optimized the website according to the possibilities with WP Rocket and followed your instructions.
January 10, 2024 at 6:59 pm #528821
daParticipant12. Same problem as 11. with the header banner.
January 11, 2024 at 10:24 am #528932
Artem TemosKeymasterHello,
1. 2. It seems that it is not caused by the theme. Could you please also send us screenshots of how it looks with the default theme?
9. 10. 11. 12. Please, record a short video so we can see the problem.
Kind Regards
January 11, 2024 at 11:09 am #528949
daParticipant1.2. Germanized told us, that its caused by the theme and by your offered cart layout with elementor. You dont have the same problem with your checkout layout ( the germanized code is only visible, when the right side is loading ). You dont have the problem with the default theme.
January 11, 2024 at 11:32 am #528959
daParticipant9.10.11.12. The problem with loading the promotion banner and the text in the slider always exists as long as the mouse is in the browser bar. If you then go into the area of the website with the mouse, it will be displayed.
The problem with the mobile view is then the same, because you first have to scroll down to load. The first view is therefore not particularly attractive and confusing without all the information.
I have also added the infinite loading when dropping directly into the shopping cart from the small product area.1.2. I have also recorded the problems.
January 11, 2024 at 11:55 am #528969
daParticipant13. And another question, is there any way to insert the savings (for dynamic products) in the Elementor shopping cart / checkout layout, which are displayed in the default theme?
January 11, 2024 at 12:43 pm #529002
daParticipant14. I cant change Gallery Layout at Single Product.
Whenever I select a different image layout, it saves in the backend but does not change on the frontend and in the product display.January 11, 2024 at 11:10 pm #529151
daParticipantHello, I just wanted to ask if there is any progress ?
My shop is at the moment under maintenance, but you can turn it of to proove all problems.January 12, 2024 at 10:24 am #529197
Artem TemosKeymasterHello,
1.2. Anyway, please, send us a screenshot of how it works with the default theme so we can compare it with WoodMart.
Thank you for the video. It looks like some of the installed plugins cause the issue. Could you please temporarily disable them all so we can check?
9-12. Try to disable the Delay JS option in WP Rocket and test how it works.
13. Please, send us a screenshot so we can better understand what you mean.
14. Your custom gallery design is set in your custom single-product layout. That is why this option from Theme Settings is not applied https://gyazo.com/4881fd04adc19863580878fcbbc460b5
Kind Regards
January 12, 2024 at 12:07 pm #529253
daParticipant1.2. You see the pictures to compare. I deactivated all plugins and it was still there.
9-12. The text and the header banner was a problem with JS execution and your recommended settings for WP Rocket. Anyway, the problem with the endless rotating circle at the quick adding to the shopping art button is still there at the mobile browsers ( tested with android and iphone ). I tested it with deactivated WP Rocket, but its still there.
13. You see the pictures to compare. At the default layout there is a crossed out price with the savings per single procust and total. And with your custom laytout, its not there.
14. Thank you, got it.
Attachments:
You must be logged in to view attached files.January 12, 2024 at 12:08 pm #529256January 12, 2024 at 12:09 pm #529258
daParticipant1.2. the problem with the shppping cart and your layout is still there.
January 12, 2024 at 12:33 pm #529269
Artem TemosKeymaster1.2. 13. It looks like the plugin adds its custom content using the standard WooCommerce hook. When you create a custom layout with Elementor it doesn’t contain any default elements and hooks. It contains only those elements that you added with Elementor manually.
We have a special “Hook” element in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But we don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help. https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/
9-12. Please, deactivate all plugins that are not related to our theme temporarily.
Kind Regards
January 12, 2024 at 1:50 pm #529313
daParticipant1.2.13. I managed to insert Germanized Pro short codes to the single page layout and it works. However I still have the problem with the double content at teh shopping cart and I tried out all hooks, but it was not possible to magage it. The problem is still there and there is no hook for the savings.
January 12, 2024 at 1:58 pm #529323
daParticipant9-12. I deactivated and activated them and the problem ist still there.
And again to mention 1.2.13. :
I read in another thread that your theme is fully compatible with Germanized and doesn’t cause any problems, but there are some.
The custom layouts are also yours, I didn’t design them and they also come with the theme.January 12, 2024 at 3:21 pm #529344
Artem TemosKeymasterWe don’t see a problem with your shopping cart. Here is a screenshot https://gyazo.com/b0e6444e197c5c047b028a70bdfb1344
As for the add to cart issue, please, keep all plugins that are not related to our theme temporarily turned off.
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