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Issues with Unauthorized Download Error for Woodmart Theme Update

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  • #583794

    soporte-4980
    Participant

    When downloading the Woodmart theme update, the result is “Download failed Unauthorized.” I bought the license on ThemeForest.

    Could you help me with this issue

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    #583827

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

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