Issues with woodmart elements templates (since the new elementor update)
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Hey,
I just updated Elementor from 3.24.7 to 3.25.3 and then, when i try using the xtemos templates i can’t insert elements.
When i click “insert”, it does nothing and it displays the error : “The element can’t be loaded from the server.”
To solve the problem I restored the old version of Elementor from my backup, and everything works well now.
Do I need to wait for the next xtemos update to update elementor ?
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Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder
Thank you in advance.
Hi,
I’m having the same problem.
I’m experiencing an issue with the WoodMart theme templates. I keep getting the error “The element can’t be loaded from the server” when attempting to load elements. I have increased the PHP memory limit in Elementor settings and cleared the cache, but the issue persists. Could you please assist in resolving this problem?
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Hello,
You can fix it by applying patch # 609066. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
.
