Ive recently updated my theme and it is showing theme error

Ive done quite a lot in this website, so hope it can be fix and restored without any missing design/etc

Thanks

Attachments:

You must be logged in to view attached files.

Some FTP details under private content

Hello,

Thank you very much for choosing our theme and for contacting us.

You have deleted the parent theme. You need to download the recent version of the theme, upload, install and activate and everything should work well. At the moment, when you upload and activate the parent theme, deactivate all the plugins on the site, then activate the plugins related to the theme, make sure all of them are updated (you can find all the plugins in Appearance > Install plugins) then activate the child theme, check the site, if everything is ok, activate other plugins one by one, checking the site.

Best Regards

Hello, ive tried to follow the steps, what do i do once i upload the theme, they asked me to replace, is that advisable? because i have done quite a lot of work on the previous woodmart theme and dont want to lose that progress.

Would appreciate as well if you could help me so that the progress wont be overwrite, thank you!

Attachments:

You must be logged in to view attached files.

Hello,

Please make the full site back up and go on.

If you have any questions please feel free to contact us.

Best Regards

It works now, thanks, great support!

You are welcome! We are here to help.

Wish you a wonderful day!

[Author]

Posts