Javacript Errors CookieYes plugin

Hi, after instaling a CookieYes plugin for consent move v2, i have an issue. If a user reject all cookies, after refreshing the page i have a javascript error in the console
Uncaught ReferenceError: sbjs is not defined
at t.setOrderTracking (order-attribution.min.js?ver=8.8.3:1:759)
at order-attribution.min.js?ver=8.8.3:1:1220
at order-attribution.min.js?ver=8.8.3:1:2065.
The result is that nothing is working, menu, slider , cart …. Everything related on javascript

Hello,

Thank you so much for purchasing our theme and contacting our support center.

To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

Regards

Hi, i tried what you suggested. I switched to the WordPress Twenty Twenty-Four theme, and everything seems to be working fine. It looks like the issue is with the WoodMart theme. If necessary, I can provide you with admin credentials to check it out.

Thank you.

Hello,

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

Hi, please give me your email to create a user for you

You can use any random email and post the information here, using the private content field.

[viktoras.deni]

Hi again,

• This reply was modified 11 months, 1 week ago by viktoras.deni.

We tried to reject all cookies but didn’t see the mentioned error. Could you please clarify how to reproduce the problem? https://gyazo.com/642eb1030ec097a653468895954ff3b0

Hi,
Please deactivate maintenance, then reject all cookies and refresh the page.

This error is generated by WooCommerce JS file. We tested with other themes on your website and it is still there. Check the screenshots

https://gyazo.com/b40d02ef925bffeb2eb126bc426ea673
https://gyazo.com/bcd3410727b9ccfb7f01a453993db4d3

Hi again. I also installed this plugin at another website and i have no errors there, So i assumed that it has to do with your theme

Hi,

No, it is not related to the theme since the error also exists on other themes. You can see it on the screenshots provided in the previous reply.

Kind Regards

Ok thank you.

You are welcome. Feel free to contact us if you have any further questions.

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