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JavaScript conflict on my WooCommerce checkout page

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  • #684933

    soloprowebmaster
    Participant

    Hello,

    I’m experiencing a JavaScript conflict on my WooCommerce checkout page. When a payment method is selected, previously selected ones are not deselected. For example, if RedSys is selected and I click on SeQura, both radio buttons remain checked.

    I have performed extensive testing on a staging site and have isolated the issue to the Woodmart theme.

    Here are the test results:

    The issue persists with only WooCommerce and the payment gateway plugins active.

    The issue is completely resolved when I switch to a default theme like Storefront. The payment selection works as expected with Storefront.

    This confirms that the conflict is being caused by a script within the Woodmart theme that is interfering with the standard WooCommerce checkout functionality.

    Could you please investigate this bug and provide a fix?

    Thank you.

    #685011

    Hung Pham
    Participant

    Hi soloprowebmaster,

    Thanks for reaching to us.

    I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes). This is to ascertain whether the issue you are experiencing is due to our theme or not.

    Regards,
    Hung PD

Viewing 2 posts - 1 through 2 (of 2 total)