Home Forums WoodMart support forum JavaScript on My account page is broken

JavaScript on My account page is broken

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #677330

    alexbombaster
    Participant

    Hey,

    I’m experiencing an issue on the My Account page of my website. There appear to be multiple JavaScript errors that cause the page to break. I’ve tried deactivating all plugins except Elementor, WooCommerce, and WoodmartCore, but the issue still persists.

    I had a similar problem on the Checkout page, which was resolved by applying the patch mentioned in this forum post:
    https://xtemos.com/forums/topic/how-to-edit-fields-in-checkout-layout-form/

    Could you please help apply a similar fix for the My Account page?

    This is quite urgent, as customers are currently unable to log in or create new accounts.

    Attachments:
    You must be logged in to view attached files.
    #677333

    alexbombaster
    Participant

    attached another screen

    Attachments:
    You must be logged in to view attached files.
    #677404

    Hung Pham
    Keymaster

    Hi alexbombaster,

    Thanks for reaching to us.

    You should deactivate all plugins (except WoodMart Core, Elementor and WooCommerce Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Please let me know how it goes.

    Kind Regards,
    Hung PD

    #677406

    alexbombaster
    Participant

    Hey, you’re right it seems that I haven’t deactivate a plugins initially.

    I just found out that the plugin with the issue was Packeta ..

    #677409

    Hung Pham
    Keymaster

    Hi alexbombaster,

    Glad to hear your issue has been resolved. And hope you can share you feedbacks here https://tally.so/r/w4l54k

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

Viewing 5 posts - 1 through 5 (of 5 total)