JetEngine and Woodmart – Error Listing

Hello,

I have a problem with Woodmart, I can’t see the listings I create with JetEngine on the frontpage.

If I change the theme to “Hello” for example, you can see them correctly.

I would like to know if you are already aware of this problem and if there is a solution to this.

I look forward to hearing from you. Thank you.

Hello,

Could you please provide your site admin access to the private area and attach a few screenshots or a video of where you see the problem? So I will check it on your side.

Looking forward to collaborating with you!

Kind Regards

Hello,

I attach the access link below and the website where I can’t see the list. You can change the template if you wish to see what happens.

Please do not disable all plugins, I have already done this and found no difference. Just by changing the template, you will see that it works correctly.

If you need any other info, please let me know. Thanks

Sorry, but I don’t see any access link, please check it again and send me access to the private area.

I await your response.

Kind Regards

Hi,

I add link.

Thanks

Hello,

I have resubmitted the link, but your platform has returned the attached error.

Can you confirm that you have received the link? Thank you

Hi,

When I try to submit something to this topic, your platform returns this error.

Deprecated: get_option was called with an argument that is deprecated since version 5.5.0! The “blacklist_keys” option key has been renamed to “disallowed_keys”. in /var/www/xtemos/data/www/xtemos.com/wp-includes/functions.php on line 5607

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/xtemos/data/www/xtemos.com/wp-includes/wp-db.php on line 2128

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/xtemos/data/www/xtemos.com/wp-includes/class-wp-hook.php on line 300

Hello,

Sorry for the inconvenience, we have fixed this error so now it should work correctly.

Could you please try to send again your access?

Kind Regards

Hi,

Ok, i add link.

Thanks

Hi Luke,

Sorry, I add a page with error in extra information.

This website is where the error in the listing lies. If you change the theme, you can see how it is displayed correctly.

I appreciate your prompt response. Thank you.

Hello,

Thank you for the clarification.

Could you please update the token? Because it stopped working.

https://prnt.sc/oubJJTJQDrBG

Kind Regards

Hi Luke,

I have tested the token in a private window, and it works correctly, can you check it again by copying and pasting it into the browser?

Anyway, I am attaching the link again.

I look forward to hearing from you. Thank you.

Hello,

It works now, thank you.

Please send us your FTP access to your server files so we can check what is wrong with your website. We will do our best to help you.

Kind Regards

Hi Luke,

Ok, I add FTP access.

I wait your reply. Thanks.

Kind Regards

Hello,

Please add the below code into the “Global Custom CSS” area and check the issue again.

body [class*=wd-animation] {
	opacity: 1;
}

Feel free to reach out so we can discuss possible options moving forward.

Kind Regards

Hi Luke,

It is a strange solution. I hope it can be corrected in the future.

Thanks for the help and especially for your time.

[Luke Nielsen]

Hello,

If there’s anything you need, please write me or another member of our help desk team.

We’re here for you!

Kind Regards

• This reply was modified 2 years, 2 months ago by Luke Nielsen.

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