Home Forums WoodMart support forum just purchased the woodmart theme and spent three hours trying to resolve the AJ

just purchased the woodmart theme and spent three hours trying to resolve the AJ

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  • #500917

    elit3complex
    Participant

    just purchased the woodmart theme and spent three hours trying to resolve the AJAX issue when attampting to activate the ORGANIC theme – it SIMPLY DOES NOT WORK. please sort it out ASAP or make a refund to buy a qworking theme. thanks!

    #500923

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    First of all, you need to set HTTPS connection for your website https://gyazo.com/62bb12215296fe63c58d526ffa98b04b
    Without this, you will not be able to import the dummy content properly. Also, make sure that your server request timeout is 300s+. Let us know when you check this so we can see if everything is ok.

    Kind Regards
    XTemos Studio

Viewing 2 posts - 1 through 2 (of 2 total)