Keep showing Page not found when saving theme setting

Hi, I have problems save theme setting, it keeps showing me page not found when I click save

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Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

Please deactivate all the third-party plugins activate the parent theme then clear cache and check.

If the problem continues then leave all the third plugins deactivated and tell me with the permissions to debug then we will troubleshoot with the theme plugins.

Best Regards.

Hi,

I deactivated all the plugins and the problem is still persist.
Besides, the svg logo is not showing on the page as well.
I have created an admin account for you, can you help me to check on this?
Thank you.

Hello,

I have logged into your website please ask your hosting providers to make the requirements same as mentioned in our detailed documentation:
https://xtemos.com/docs/woodmart/requirements-wordpress-set/

And also ask then to increase the max input vars value to 5000 or above.

Then clear cache and check back.

Best Regards.

Hi, the requirements meet but the problem is still there.

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Hi, do you have the solution for this?
Anything i can do to resolve this?
This is quite urgent, can you help me please?
Thank you.

Hello,

Try to remove the IMG tag from this option and resave Theme Settings https://gyazo.com/e159bc18bec73cd4d3527adbe4d1b83d

Or you can contact your hosting provider and ask to configure/disable mod_security on the server that blocks this data.

Best Regards.

Thank you it works!!! Thank you very much!

But the svg logo on the header i mentioned previously is not showing still, how do i solve it?

Hello,

You are Most Welcome.

You need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width and height attributes to your <svg> tag like it is shown: http://prntscr.com/m4n0qw

Then you will need to re-upload your icons in the WordPress Dashboard.

Regard’s.
Xtemos Studios.

Hi thank you for you helps. It works!!! Thank you! 🙂

Most Welcome :-)

If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day :-)

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Best Regards.

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