Klarna Checkout

Hi. When i activate a payment method Klarna Checkout i can’t proceed to checkout.

Hello,

Thank you very much for choosing our theme and for contacting us.

We have not tested this plugin with WoodMart and we cannot guarantee full compatibility of this plugin.
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

Hi.

Klarna support wrote to me about the blocks maybe cause the issue?
Is your other templates compatible with Klarna Checkout plugin?

Hi again. Below is the answer from Klarna support.

I have looked a bit more in to this issue and there seems to be no issues with the Klarna Checkout template file but rather something that interfereras with the file. Something like a plug-in, pretty permalinks or that the page setup is correctly defined. You can always double check if the required settings have been completed and nothing is missing that could interfere with Klarna Checkout, se here: Required WordPress/WooCommerce Settings.
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One thing you could try is disabling and enabling one by one to see if any of the plugins might be interfering with Klarna Checkout, or checking the server logs to see if there are any error messages related to the template file. I understand that you’re using WooCommerce Blocks, which can sometimes cause issues with Klarna Checkout. You can find more information in this documentation: Known Issues or check with [email protected].

Hello,

Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards.

Hi,

Disabled all you said, still same problem. Can you please check what stops the checkout page when choosing Klarna? The other payment methods Bank transfer and Paypal work well.
If you check Klarna in the first attempt, you will not be able to go to the checkout afterwards. You can try at http://www.sexoteksverige.se

Thanks in advance

Hi again.

Klarna Checkout payment method working.

Thank you

Hello,

You are Most Welcome.

We are glad that you managed to solve the problem yourself. You are Great!!!

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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