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landing page is broken

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #485777

    mredip
    Participant

    Hello. While the site is opening, the page is broken and then it is fixed, what is the reason for this?

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    #485779

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    #485781

    mredip
    Participant

    there is no problem with this

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    #485863

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #486339

    mredip
    Participant

    Hello. I have created the required login information.

    #486614

    Luke Nielsen
    Keymaster

    Hello,

    So you mean the issue in this (https://take.ms/pBTwj) loading of the page?

    Looking forward to hearing back from you!

    Kind Regards

    #486615

    mredip
    Participant

    Thank you for your response and interest. yes this is exactly the problem

    #486616

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

    Kind Regards

    #486617

    mredip
    Participant

    yes you can do whatever is necessary for the problem.

    #487094

    Luke Nielsen
    Keymaster

    Hello,

    At the moment, I see that the loading works well, here is a video: https://take.ms/jYH6J

    Let me know if you have any questions, I’d be happy to answer them.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)