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Language Switcher Not Changing Header Menu

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #698433

    rustamlitamerlan
    Participant

    Hello XTemos Support Team,

    I’m experiencing a multilingual issue on Billur.az using Woodmart theme + Polylang.

    Issue Description:

    When I switch the website language to Russian (RU) or English (EN), the main header menu remains in Azerbaijani, even though:
    All menu items have proper translations in Polylang
    Separate menus for each language are created (AZ / RU / EN)
    Menus are correctly assigned to the theme locations for each language
    The rest of the page content (product titles, descriptions, categories) translates correctly

    Where the issue occurs:
    Product pages
    Product category pages
    Shop archive pages

    On these pages the language switcher works, content changes, but header menu stays AZ only.

    What I have already tried:
    Re-saving menus for each language
    Re-assigning menus to the correct header location in Appearance → Menus
    Clearing all caches (WordPress, theme cache, Cloudflare, browser)
    Regenerating CSS from Elementor
    Disabling custom CSS/JS temporarily
    Switching header builder to a different template (no change)

    Additional Notes:
    Homepage and standard Elementor pages translate the header menu correctly
    Problem appears only on WooCommerce product & taxonomy templates
    Using the latest versions of Woodmart, Elementor, Polylang and WooCommerce

    Request:

    Could you please advise how to make Woodmart load the correct language-specific menu on WooCommerce product and category pages?

    If needed, I can provide:

    Admin access

    Debug logs

    Screenshots

    Thank you!

    #698554

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. If you do not mind, can you please send me a small video of the issue for a better understanding? Because I have checked the site in all languages, the menu is showing fine in all languages. The menus are showing fine.

    Best Regards.

    #698560

    rustamlitamerlan
    Participant

    Hello. Of course. Video is attached.

    Attachments:
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    #698699

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Thanks for the video sharing and your time.

    Now your issue has been solved. Actually, you have not translated the header from Languages >> String Translation. I have translated the header with the correct header IDs. Now it is working fine: https://postimg.cc/p9zmFmx1

    Best Regards.

    #698882

    rustamlitamerlan
    Participant

    Issue has been solved. Thank you so much for your support.

    #698962

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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