Large Empty Space Between Main Image and Carousel on New Products

Dear WoodMart Support Team,

I hope you are doing well. I’m encountering an issue on my website when adding new products. After uploading new items yesterday, I noticed a large empty space between the main product image and the image carousel on both desktop and mobile versions of the site. This space takes up almost the entire screen. However, products added prior to this (for example, a week ago) display correctly without the empty space.

While I did install new patches for the WoodMart theme yesterday, I’m not sure if this is directly related to the issue. I’ve attached screenshots showing:

1. How the new products appear with the empty space on both desktop and mobile.
2. How older products display correctly.
3. The patches I installed before noticing the issue.

Could you please help me investigate the cause of this problem and suggest a solution? Any assistance you can provide would be greatly appreciated.

Thank you in advance for your support.

Best regards,
Sergejs

Attachments:

You must be logged in to view attached files.

Dear WoodMart Support Team,

I wanted to follow up on the issue I previously reported regarding the large empty space between the main image and the carousel on my product pages. After further investigation, I believe I’ve found the cause of the problem. It appears to be related to the size of the images—specifically, the vertical photos in the carousel. The block is being stretched to match the longest image, which is why the space appears.

I apologize for any inconvenience and for taking up your time with this. Thank you again for your assistance!

Best regards,
Sergejs

Hello,

Glad that you found an issue.

Also, try to enable the “Auto height” option for the gallery in Theme Settings -> SIngle product -> Gallery: https://prnt.sc/cSBnrcmbPfzM

Kind Regards

[Author]

Posts