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layered filters not updating count after selection

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  • #504205

    hollistergj
    Participant

    I have 4 woodmart layered filter widgets in my shop side bar.
    When I select from one filter, I want it to update the rest of the filters so they only show available options within the result set.
    I feel like it used to be able to do this, but now I am ending up with full category counts next to each filter, regardless of “layering” the filter.
    I have run the attribute table update in woocommerce settings.
    Is there some other setting that I need to enable to make it so the filters Ajax update after a filter is selected?

    #504365

    Hello,

    Can you please share some screenshots or share some examples of what you want.

    Thank you in advance!

    Best Regards.

    #505565

    hollistergj
    Participant

    oh goodness, my bad, I missed that you replied.
    sure, If you go to a category with 50 items on it.
    we have filters on the left for
    Size
    Small (20)
    Medium (20)
    Large (10)
    Color
    Red (5)
    Yellow (40)
    Blue (5)

    If I select LARGE for the size, I want the Color to change to:
    Color
    Red (1)
    Yellow (7)
    Blue (2)

    So basically I want it to Ajax recalculate the available filter options.

    #505643

    Hello,

    Go to Theme Settings > Product Archive > Enable the option Ajax shop. Then Go to Appearance > Widgets > add the woodmart woocommerce layered nav widgets in the shop page widget area and check the ajax filtering.

    Best Regards.

    #507668

    hollistergj
    Participant

    That didn’t handle it. šŸ™ I turned on the Ajax search in theme settings.
    I removed and re-added the layered navigation.
    I disabled all non woodmart plugins
    Still when I select a category from the first filter, the second filter doesn’t remove options that have no products in them.

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    #507860

    Hello,

    Please share the wp login details in private content under the message area I will check and give you a possible solution.

    Best Regards.

    #507955

    hollistergj
    Participant

    thanks!

    #508053

    Hello,

    The Ajax Filter is working fine on your site. Can you please share some examples of what you actually want.

    Best Regards.

    #509438

    hollistergj
    Participant

    Thanks, I think the rebuilding of the attributes table in the db handled it. thanks for giving me the direction to look.

    #509537

    Most Welcome!!!.

    Iā€™m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 10 posts - 1 through 10 (of 10 total)

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