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Layout and design shift on safari browser and mobile

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  • Author
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  • #478703

    eco
    Participant

    Good day
    My website content and layout design is fine on Chrome/ Google but when we view it on mobile or Safari browser there are big errors and issues, how can that be please advise?

    #478704

    eco
    Participant

    Also, the menu on mobile is not working at all
    Very annoying , everytime there is a theme updated all kinds of things go wrong

    #478822

    eco
    Participant

    Good day – can anyone assist please??

    #478976

    Hello,

    We have checked and we see the problem on all browsers.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)