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Layout error all of sudden

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  • #583798

    sunfaintel
    Participant

    We experience a critical issue on our website after pricing updates made two days ago. Since then, we’ve encountered multiple layout errors on both mobile and desktop (I have included a couple of screenshots for example). However, these errors does not reflect in the Elementor editing interface so we have no way to change them back.

    We’ve attempted the following troubleshooting steps without success:
    1. Cleared cache
    2. Disabled caching
    3. Reinstalled WordPress
    4. Deactivated all plugins and reactivated them (errors persisted even with only WoodMart and Elementor active)

    Since we received a few orders meanwhile, restoring from a previous backup is not possible. Could you please advise on any other possible solutions to resolve these issues?

    I have included the admin info for your reference if needed.

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    #583882

    Hung Pham
    Keymaster

    Hi sunfaintel,

    Thanks for reaching to us.

    Please uncheck these options https://ibb.co/60sknHG

    Regards,

    #590178

    sunfaintel
    Participant

    Resolved

    #590297

    Hung Pham
    Keymaster

    Hi sunfaintel,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)