Layout Issue

[infoqueenstate]

Unable to select single product layout…. Need solution

• This topic was modified 1 year ago by infoqueenstate.

Attachments:

You must be logged in to view attached files.

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

I haven’t install anything after the theme…. You can also check putting credentials in moderator section…. Also look my logo issue… I have updated the logo though header builder… Still its not showing in inner pages navigation bar….. only visible in hompage

Try to create a test product first. Then select it in Theme Settings -> Single product -> Select preview product for builder. It should solve the problem. Let us know if it works.

No its showing nothing…. Please fix it on urgent basis

Attachments:

You must be logged in to view attached files.

Hello,

Try to publish a product first. Make sure that it is not “Draft”.

Kind Regards

its done… Now the product is live…. How can i select the specific product page design…. its showing the product page in Theme Settings -> Single product -> Select preview product..

Attachments:

You must be logged in to view attached files.

Hello,

Now you can create and edit custom product page layouts in Dashboard -> WoodMart -> Layouts. We have created one for the test. Please, check from your end and let us know if it works.

Kind Regards

It is showing here in layout “Active”….. Still not select the any other template according to the need…. Please resolve this ASAP

Attachments:

You must be logged in to view attached files.

Strange, but it works on our end. Please, specify the layout you want to use and we will create it for you. Then you will be able to customize it to your needs.

Kind Regards

This is not the way to deal with a situation…… What if i want to change the layout after the 6 months or after my support subscription will get expired…. This is how you resolve the issue

Warm Regards

Attachments:

You must be logged in to view attached files.

As we can see from the video, you can select a layout. But you don’t click on the button to create a layout. Could you please try this?

I am clicking on that button….. How can i explain this ? What if i delete this layout…. Or select with new one ?

Hello,

We just tried it one more time and still don’t see the problem. Here is the video https://gyazo.com/aaf15374539a6ead942a2b2d11bc5e8b
Could you please try to create it from a different computer or browser?

Kind Regards

[Author]

Posts