Layout issue in product page

[raz.sofer]

Hi, this started today after patches I think. We have layout issue in all products. Attached link and video. I have tried to disable caching plugins and regenerate css and js

• This topic was modified 3 months, 1 week ago by raz.sofer.

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hello Artem! Thank you for your fast response.
Please check attached login.

Please disable all plugins that are not related to our theme temporarily and switch to the parent theme in Appearance -> Themes.

Kind Regards

Already done 🙂
Feel free to disable and enable things, as this is a staging environment.

Thanks for the access. We’ve checked the product page and the issue is related to the “Thumbnails per slide on desktop” option being set to Auto. We’re considering improving this behavior in an upcoming update, but for now please set it to 4 columns so the gallery displays correctly.

Let us know once you switch it, or if you still notice any inconsistencies afterward.

Thank you Artem. I am unable to find this option in settings and elementor. Where can i find this?

Never mind, found it in elementor. Thank you

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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