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Layout issue with the “Landing Gadget” template

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  • #653712

    Hello Support Team,
    I did a fresh installation with only WordPress and WoodMart, but I’m seeing a different layout compared to the demo site (see screenshots).
    I haven’t installed any plugins or made any other configurations yet.
    I’d appreciate your support.

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    #653874

    Hello,

    Thank you for reaching out. The issue is that the demo content might not have been imported correctly, or some elements were imported in a different format than expected.

    Please try to deactivate the third-party plugins and import the demo again.

    Note that our dummy content works only on a fresh installation. If you have some content already, it will conflict with your existing posts, and most of the content will not be imported correctly.

    If the issue remains, try to increase the “PHP Max Input Vars” parameter to 10000 or higher in your PHP configuration and import the demo again.

    If the issue still remains, share the WP logins details so I can further check on your site and import the demo on your site.

    Best Regards,

    #653963

    see additional infos as private information

    #654116

    Hello,

    Could you please let us know the exact screen resolution where you’re noticing the layout issue? This will help us replicate the problem on our end and provide you with a solution.

    Also, the login link details you provided are not working.

    Best Regards,

    #654211

    Additional Infos as private Information!

    #654516

    Hello,

    This problem is caused by the fact that in the background settings in this section, Display size -> Contain is set, which is why the size of this image cannot be larger than the dimensions that are in the image.
    Therefore, in his case, you need to select Display size -> Cover in the settings: https://ibb.co/Lm6rptp

    Best Regards,

    #654715

    nice! thank you for you advice!
    please close this ticket

    #654831

    Hello,

    You’re very welcome! I’m glad I could help. If you need anything else, feel free to reach out!

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards,

Viewing 8 posts - 1 through 8 (of 8 total)

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