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Layout Pages not appearing on site

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  • #461935

    blahmin027
    Participant

    I am currently using the Jewelry Prebuilt Website with this theme, and I have had this problem with most of the other prebuilds I have tried with this theme. Firstly, whenever I import the prebuilt websites, pages like the cart and checkout are missing, and the buttons to them just link to 404 missing pages or broken pages. I look at the page layout builder that is part of the theme, and they are there in the condition that I want them to be, but I cannot find how to get them to show up on the actual site pages and get them to work properly with the site. How do I get the layout and the layout pages to work properly and show up where they need to be on the site?

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    #462033

    Hi,

    Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

    If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards.

    #462046

    blahmin027
    Participant

    My theme and core are completely up to date. I’ve deactivated all plugins outside of the necessary ones for the theme to run. I’ve deleted and reinstalled the content for the prebuilt website, but the layout pages are still not showing up specifically the Cart and Checkout Pages.

    #462198

    Hello,

    I have checked the same procedure on the Storefront theme it is the same:
    https://ibb.co/kqkzqQf.

    It means that our theme does not cause the problem.

    Best Regards.

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