Layoute Can Save

Hello, i ahve this layout in Greek and is OK https://cloud9byl.gr/product/ivouar-maxi-fousta-high-energy/
but if i go to En dosn’t look the same layout… I try to save tha same from Gr but i cant make save
Why?

This is the log errors

2024/06/26 09:29:44 [error] 693587#693587: *36308669 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_gallery_image_ids() on null in /home/thinktan/www/wp-content/themes/woodmart/woocommerce/single-product/product-image.php:27
Stack trace:
#0 /home/thinktan/www/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include()
#1 /home/thinktan/www/wp-content/themes/woodmart/inc/modules/layouts/wpb/shortcodes/single-product/gallery.php(73): wc_get_template()
#2 /home/thinktan/www/wp-includes/shortcodes.php(433): woodmart_shortcode_single_product_gallery()
#3 [internal function]: do_shortcode_tag()
#4 /home/thinktan/www/wp-includes/shortcodes.php(273): preg_replace_callback()
#5 /home/thinktan/www/wp-includes/class-wp-hook.php(324): do_shortcode()
#6 /home/thinktan/www/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#7 /home/thinktan/www/wp-content/plugins/seo-by-rank-math/includes/modules/links/class-links.php(171): apply_filters()
#8 /home/thinktan/www/wp-content/plugins/seo-by-rank-math/includes/modules” while reading response header from upstream, client: 87.202.30.251, server: cloud9byl.gr, request: “POST /wp-admin/admin-ajax.php HTTP/3.0”, upstream: “fastcgi://unix:/home/thinktan/.php-fpm/live.sock:”, referrer: “https://cloud9byl.gr/wp-admin/edit.php?post_type=woodmart_layout”

Hi nikos,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) and FTP info (server, username, password, port) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

Regards,

[nikos]

Helle, the account is

• This reply was modified 8 months, 1 week ago by nikos.
• This reply was modified 8 months, 1 week ago by nikos.

Hi nikos,

Thanks for details.

I checked both layouts on Greek and EN and it looked same, the difference I can see that in EN version, you don’t use sticky product summary only.

Can you please let me know that you resolved the issue by yourself?

Regards,

Now work ok the layout… but in En dosn’t work the scroll details

Hi nikos,

Thanks for details.

You need to turn off Enable sticky column https://prnt.sc/enhvA0EV0wa0 for column in EN version.

Regards,

You make the change and lost the Layout in En….
That is the problem… look the GR layout and the EN

Hi nikos,

I didn’t make changes without your permission. I only showed how to turn on sticky option for product summary column.

Please delete EN layout and try to create new translation of GR layout again.

Regards,

I make but i can’t save… https://prnt.sc/rvxczXcex_r2
Pls can you fix it?

Hi nikos,

Please double check FTP credentials https://prnt.sc/LoaOF1WBT2Mo I will enable debug log to find root causes of problems.

Regards,

Hello….

Hello, do you have any news?
I can’t work….
Thanks

Hi nikos,

You can now delete EN layout version and create it again.

Let me know if it helps.

Regards,

Pls, dosn’t work.
Can you fix it? I can’t waiting… is my job this website.

Pls fix the layout and the scroll details in product….
Thanks

Check this again https://prnt.sc/ZKYISAkCkj8S

Hi nikos,

Would you mind if I delete it and re-created by myself? Please confirm me back.

Regards,

No problem… pls fix the layout and the scroll

I send you one product to check…

Gr: https://cloud9byl.gr/aspromavri-zebra-mini-tzin-fousta-cerise/
En: https://cloud9byl.gr/en/black-white-zebra-mini-denim-skirt-cerise/

The Gr is correct…. but look and the scroll details

Hi nikos,

The layout has been resolved. Regarding sticky column, you should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

Now, in EN dosn’t play the images…
And the scroll dosn’t work

Ok, i fix the images….

Hi nikos,

I’ve fixed your issue. Please check your site again.

Regards,

[Author]

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