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Layouts Bug

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  • #447788

    micheletrombetta01
    Participant

    Hi, I have a problem regarding the “layout” section: I can’t create layouts of any kind. When I create a new one it immediately sends me to the articles page, if I go back to the layout page I see the one I just created but if I click on edit it opens the page as if it were an article and I cannot view it with Elementor. How can I fix? All plugins are updated to the latest version, I just installed the theme, I just added products and categories and changed the home page. I think it’s a theme issue.

    #447791

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #447796

    micheletrombetta01
    Participant

    Sure

    #447797

    micheletrombetta01
    Participant

    The link

    #447804

    Artem Temos
    Keymaster

    Elementor was disabled for this post type so that is why you got the problem https://gyazo.com/184c52001d12aff35758b0197d6ac522
    We have enabled it so you should be able to create a new layout now without problems.

    #447807

    micheletrombetta01
    Participant

    Perfect now it works, thanks!!

    #447808

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 7 posts - 1 through 7 (of 7 total)

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