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Lazy loading for images inside Product Tabs Settings

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #520326

    bv
    Participant

    Hi there,

    On home page, I enabled inside Product Tabs Settings “Lazy loading for images”.

    But now when I click on other tabs on home page I got blank space instead of images.

    What could be the problem?

    Regards,
    Branislav

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    #520393

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the results.

    Kind Regards

    #520422

    bv
    Participant

    Hi there,

    I disabled all the plugins except the one you mention.
    And everything is the same, pictures still doesn’t load.

    One info: I am using cloudflare… if it is a good info for you.

    Regards,

    • This reply was modified 4 months, 3 weeks ago by bv.
    #520728

    Luke Nielsen
    Keymaster

    Hello,

    In this case, please confirm the permission for plugins deactivation, and switch to the parent theme. As soon as we complete the testing of this plugin we will enable it all back, You would better make the full backup of your site.

    Kind Regards

    #520745

    bv
    Participant

    Hello,

    I have made a backup of the DB and whole website.
    You have my permission to deactivate all the plugins.

    Regards,

    #520985

    Luke Nielsen
    Keymaster

    Hello,

    May I request you give me full access https://take.ms/RjoZi ?

    Looking forward to hearing back from you!

    Kind Regards

    #521002

    bv
    Participant

    Hello,

    Now you are administrator…

    Regards

    #521026

    bv
    Participant

    Hello there again,
    Since that is live website, I created for you a staging website, where I just copyed a live version.
    The problem persist on the staging website, and everything is the same.

    So you can work on the problem on staging website without affecting our live website.

    The details for accessing admin of the staging website is in private content.

    #521508

    Luke Nielsen
    Keymaster

    Hello,

    Please navigate to Theme Settings -> Performance -> Lazy loading and turn on the “Disable native WordPress lazy loading” option, then clear the cache and recheck the issue.

    https://prnt.sc/NhFZtXs0XzbI

    Looking forward to hearing back from you!

    Kind Regards

    #521525

    bv
    Participant

    Hello,

    yes – that resolved the issue.

    Regards

    #521530

    Luke Nielsen
    Keymaster

    Hello,

    Great! Always remember that you can reach out to us with any questions you may have.

    Have a good day!

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)

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