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lazy loading problem

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #444287

    583179569
    Participant

    The lazy loading problem sometimes causes the main image to not be displayed
    Especially the previous 2 products
    check the video: https://www.youtube.com/watch?v=Hm8TWNGbDOI

    Is it a network problem or?

    #444374

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Please switch to the parent theme and check how it works.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    You would better create a staging site, move the site clone there and test that.

    Best Regards

    #444412

    583179569
    Participant

    We tried to close most of the plugins, but it still doesn’t work

    #444838

    Hello,

    Please try to set offset 500 as shown: https://monosnap.com/file/T8PXJH1WdTM4FtNE0V3VbyoZf2E0ob

    Your server uploads images very slowly, perhaps it would solve this.

    If you have any questions please feel free to contact us.

    Best Regards

    #444845

    583179569
    Participant

    This should be a problem with the JS code, and your team needs to test it.

    #445153

    Hello,

    I have double-checked with our developers, and there is no JS problem, the issue would be caused by a huge image size requiring time for loading. That is why offset is necessary to ensure images load earlier than it may start by default.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)