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Left menu demo disappear + blur images demo + frontend hangs, imported demo
- This topic has 16 replies, 2 voices, and was last updated 4 years ago by
Elise Noromit.
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AuthorPosts
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February 1, 2021 at 6:21 pm #263053
infomartParticipantHi, i have bought Woodmart theme, because i like to IMPORT DEMO (Base), i work from there, but DEMO has bugs in BASE TEMPLATE IMPORT:
1) Left menu demo disappeared categories, after demo installed (base)
2) Blurred – all images demo installed (base)
3) Cannot enter site: frontend entering site hangs, because of base demo. If i choose demos others its ok, at least to open fast.Can you help me? I just bought the theme, and i can’t work on website.
I have a little experience, and i dont understand why some demos work, and base demo dont work.February 1, 2021 at 8:11 pm #263089
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
As for the images, they are a blur due to the copyrights policy. The demo actually does not include the images, all the images are replaced with the blanks.
I will submit the issue to the dev team and get back to you.
Best Regards
February 2, 2021 at 8:40 am #263188
Elise NoromitMemberHello,
Please provide your site admin access as well as FTP access to the private area.
Best Regards
February 2, 2021 at 12:25 pm #263261
infomartParticipantOk. You can check.
February 3, 2021 at 10:00 am #263486
Elise NoromitMemberHello,
I see ftp domain and pass I cannot figure out what is the login.
Best Regards
February 3, 2021 at 11:37 pm #263758
infomartParticipantYou can check again better. Tks. I’ll wait.
February 5, 2021 at 9:52 am #264141
Elise NoromitMemberHello,
Left menu demo disappeared categories I am checking the site and see the categories clearly: https://prnt.sc/ydnv3s
As for the blurred images, I explained above.
Cannot enter the site: frontend entering site hangs, because of base demo. Please advise how can I reproduce the problem. I enter the front and backend without any problems.
Best Regards
February 5, 2021 at 12:25 pm #264199
infomartParticipantNope. The 2 main problems still there.
1º Frontend Hangs with Base Menu, from Import Demo
2º After Hang, 10minutes or Timeout with BASE DEMO, the Left Menu Categories Missing, No Left Menu.No print screen possible, its blank.
Can you assist?
Can i put wordpress only from 0 for you install and you import demo from scratch?
Waiting for your assistance…February 5, 2021 at 3:45 pm #264256
Elise NoromitMemberHello,
Sure I can reinstall all.
It is strange: I checked the site and it was loaded quickly, now it hangs again. I suspect the host issue here. In any case, if you want I can reinstall all for you.
Best Regards
February 5, 2021 at 10:07 pm #264318
infomartParticipantI have prepared from scratch, a clean instalation, for you to import the BASE IMPORT DEMO.
Check now. I’ll wait. Tks.Objective: Make the IMPORT DEMO look like this:
https://woodmart.xtemos.com/
1) LEFT MENU CATEGORIES PRESENT
2) SITE NOT HANGING AND TIMEOUT
Note: Other Demos work fine, i NEED THE IMPORT DEMO BASE, original to work.
Tks, I’ll wait for you to test what you need.February 7, 2021 at 11:35 am #264528
Elise NoromitMemberFebruary 7, 2021 at 2:20 pm #264557
infomartParticipantHi there, tks you almost THERE! The base Demo installed, the Design and Left Menu is ENABLED.
1st LEFT MENU Problem Solved. BUT you know there is 2nd PROBLEM.
6min HANGS, then enters.2nd PROBLEM STILL THERE:
– Now is 2nd problem i’ve talked, Site Hangs for 6minutes before he enters (Chrome+Firefox), like he is download missing stuff FROM BASE DEMO? 6minutes to Enter website….
(I have made backup, of your instalation, but the 2nd problem is there)….
6minutes HANGING till he enters the Base Demo.!!!!! 70% of others DEMO’s, works FINE, open’s in 3 seconds. THE BASE DEMO LIGHT AND 30% DEMOS 6minutes to open WEBSITE….
Can you tell why?
February 7, 2021 at 3:35 pm #264574
infomartParticipantHi Again, i think i found the problem and the solution/workaround, for the Site Slow/Entering, 6minutes HANG’s. Your programmers have to give response in future, but for now i’ve deleted “woodmart_get_svg function”.
Solution / Workaround, for slow site 6min, now good 3SECONDS!!!
https://prnt.sc/ynmw4yTks for all, for now its good we keep in touch, if i see more stuff.
Future Update? or tell me why! Thanks you for the help.Workaround: Code to delete in …\wp-content\plugins\woodmart-core\post-types.php »
Delete this code (618-639 lines)if ( ! function_exists( ‘woodmart_get_svg’ ) ) {
function woodmart_get_svg( $file ){
if ( ! apply_filters( ‘woodmart_svg_cache’, true ) ) {
return file_get_contents( $file );
}$file_path = array_reverse( explode( ‘/’, $file ) );
$slug = ‘wdm-svg-‘ . $file_path[2] . ‘-‘ . $file_path[1] . ‘-‘ . $file_path[0];
$content = get_transient( $slug );if ( ! $content ) {
$file_get_contents = file_get_contents( $file );if ( strstr( $file_get_contents, ‘<svg’ ) ) {
$content = woodmart_compress( $file_get_contents );
set_transient( $slug, $content, apply_filters( ‘woodmart_svg_cache_time’, 60 * 60 * 24 * 7 ) );
}
}return woodmart_decompress( $content );
}
}February 7, 2021 at 3:47 pm #264575
infomartParticipantCheck my response tks;)
February 8, 2021 at 9:18 am #264698
Elise NoromitMemberHello,
Please provide FTP acces so that we could check deeper.
Best Regards
February 8, 2021 at 9:42 am #264706
infomartParticipantTks, we do later, i’ll will construct website, and then i inform if any more bugs, for now is that one that i did make workaround, function SVG code removed;).
Tks. In April we talk. 😉February 8, 2021 at 9:52 pm #264856
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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AuthorPosts
Tagged: Website Base demo 2 Problems
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