Home Forums WoodMart support forum Left menu demo disappear + blur images demo + frontend hangs, imported demo

Left menu demo disappear + blur images demo + frontend hangs, imported demo

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • #263053

    infomart
    Participant

    Hi, i have bought Woodmart theme, because i like to IMPORT DEMO (Base), i work from there, but DEMO has bugs in BASE TEMPLATE IMPORT:
    1) Left menu demo disappeared categories, after demo installed (base)
    2) Blurred – all images demo installed (base)
    3) Cannot enter site: frontend entering site hangs, because of base demo. If i choose demos others its ok, at least to open fast.

    Can you help me? I just bought the theme, and i can’t work on website.
    I have a little experience, and i dont understand why some demos work, and base demo dont work.

    #263089

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    As for the images, they are a blur due to the copyrights policy. The demo actually does not include the images, all the images are replaced with the blanks.

    I will submit the issue to the dev team and get back to you.

    Best Regards

    #263188

    Hello,

    Please provide your site admin access as well as FTP access to the private area.

    Best Regards

    #263261

    infomart
    Participant

    Ok. You can check.

    #263486

    Hello,

    I see ftp domain and pass I cannot figure out what is the login.

    Best Regards

    #263758

    infomart
    Participant

    You can check again better. Tks. I’ll wait.

    #264141

    Hello,

    Left menu demo disappeared categories I am checking the site and see the categories clearly: https://prnt.sc/ydnv3s

    As for the blurred images, I explained above.

    Cannot enter the site: frontend entering site hangs, because of base demo. Please advise how can I reproduce the problem. I enter the front and backend without any problems.

    Best Regards

    #264199

    infomart
    Participant

    Nope. The 2 main problems still there.
    1º Frontend Hangs with Base Menu, from Import Demo
    2º After Hang, 10minutes or Timeout with BASE DEMO, the Left Menu Categories Missing, No Left Menu.

    No print screen possible, its blank.
    Can you assist?
    Can i put wordpress only from 0 for you install and you import demo from scratch?
    Waiting for your assistance…

    #264256

    Hello,

    Sure I can reinstall all.

    It is strange: I checked the site and it was loaded quickly, now it hangs again. I suspect the host issue here. In any case, if you want I can reinstall all for you.

    Best Regards

    #264318

    infomart
    Participant

    I have prepared from scratch, a clean instalation, for you to import the BASE IMPORT DEMO.
    Check now. I’ll wait. Tks.

    Objective: Make the IMPORT DEMO look like this:
    https://woodmart.xtemos.com/
    1) LEFT MENU CATEGORIES PRESENT
    2) SITE NOT HANGING AND TIMEOUT
    Note: Other Demos work fine, i NEED THE IMPORT DEMO BASE, original to work.
    Tks, I’ll wait for you to test what you need.

    #264528

    Hello,

    I have installed the base version.

    Please check. https://prnt.sc/ymwcp0

    Best Regards

    #264557

    infomart
    Participant

    Hi there, tks you almost THERE! The base Demo installed, the Design and Left Menu is ENABLED.
    1st LEFT MENU Problem Solved. BUT you know there is 2nd PROBLEM.
    6min HANGS, then enters.

    2nd PROBLEM STILL THERE:
    – Now is 2nd problem i’ve talked, Site Hangs for 6minutes before he enters (Chrome+Firefox), like he is download missing stuff FROM BASE DEMO? 6minutes to Enter website….
    (I have made backup, of your instalation, but the 2nd problem is there)….
    6minutes HANGING till he enters the Base Demo.

    !!!!! 70% of others DEMO’s, works FINE, open’s in 3 seconds. THE BASE DEMO LIGHT AND 30% DEMOS 6minutes to open WEBSITE….

    Can you tell why?

    #264574

    infomart
    Participant

    Hi Again, i think i found the problem and the solution/workaround, for the Site Slow/Entering, 6minutes HANG’s. Your programmers have to give response in future, but for now i’ve deleted “woodmart_get_svg function”.

    Solution / Workaround, for slow site 6min, now good 3SECONDS!!!
    https://prnt.sc/ynmw4y

    Tks for all, for now its good we keep in touch, if i see more stuff.
    Future Update? or tell me why! Thanks you for the help.

    Workaround: Code to delete in …\wp-content\plugins\woodmart-core\post-types.php »
    Delete this code (618-639 lines)

    if ( ! function_exists( ‘woodmart_get_svg’ ) ) {
    function woodmart_get_svg( $file ){
    if ( ! apply_filters( ‘woodmart_svg_cache’, true ) ) {
    return file_get_contents( $file );
    }

    $file_path = array_reverse( explode( ‘/’, $file ) );
    $slug = ‘wdm-svg-‘ . $file_path[2] . ‘-‘ . $file_path[1] . ‘-‘ . $file_path[0];
    $content = get_transient( $slug );

    if ( ! $content ) {
    $file_get_contents = file_get_contents( $file );

    if ( strstr( $file_get_contents, ‘<svg’ ) ) {
    $content = woodmart_compress( $file_get_contents );
    set_transient( $slug, $content, apply_filters( ‘woodmart_svg_cache_time’, 60 * 60 * 24 * 7 ) );
    }
    }

    return woodmart_decompress( $content );
    }
    }

    #264575

    infomart
    Participant

    Check my response tks;)

    #264698

    Hello,

    Please provide FTP acces so that we could check deeper.

    Best Regards

    #264706

    infomart
    Participant

    Tks, we do later, i’ll will construct website, and then i inform if any more bugs, for now is that one that i did make workaround, function SVG code removed;).
    Tks. In April we talk. 😉

    #264856

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 17 posts - 1 through 17 (of 17 total)

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