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Left menu error, photos not opening!
- This topic has 8 replies, 1 voice, and was last updated 2 hours, 49 minutes ago by honoriscausadei1.
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October 28, 2021 at 6:50 pm #328289
hazirandavetiyeParticipantWith the new update, the left menu button does not work on mobile. Also on the page
photos, My logo is not visible, it only opens when pressed.Attachments:
You must be logged in to view attached files.October 28, 2021 at 9:39 pm #328322
Elise NoromitMemberHello,
The problem may be caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.
If the problem persists, please provide the site admin access, insert the credentials into the Private content below the text message.
Best Regards
October 29, 2021 at 10:55 am #328436
hazirandavetiyeParticipantMerhaba,
Sorunu maalesef çözemedim. Ürün fotoğrafları gözükmüyor, site sol menü butonu mobilde tıklanmıyor. Sİte erişim bilgilerini ekliyorum yardımcı ollursanız sevinirim.
Teşekkürler.October 29, 2021 at 8:45 pm #328533
hazirandavetiyeParticipantMerhaba,
Sitem daha da bozuldu kategoriler sayfası ekteki gibi açılıyor, sorunu bulamadım kullanıcı bilgilerimle en kısa zamanda çözüm sağlarsanız çok sevinirim.
Teşekkürler.Attachments:
You must be logged in to view attached files.October 29, 2021 at 8:48 pm #328536
hazirandavetiyeParticipantMerhaba,
Kategori sayfasını ve ürün fotoğraflarını ‘Autoptimize’ eklentisini etkisizleştirerek çözdüm. Fakat mobilde sol menü tuşu hala çalışmıyor kullanıcı bilgilerimle çözüm sağlayabilirseniz sevinirim.
Teşekkürler.October 30, 2021 at 10:41 am #328632
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, please check and provide valid credentials to your site (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
October 31, 2021 at 4:46 am #328717
hazirandavetiyeParticipantMerhaba,
Dediklerinizi yaptım ama eklentileri devre dışı bırakmak sorunu çözmedi maalesef. Kullanıcı bilgilerini yazıyorum. Eklentileri devre dışı bırakmanızı onaylıyorum.
Teşekkürler.October 31, 2021 at 3:16 pm #328767
Elise NoromitMemberHello,
Please check your credentials I cannot log in.
Best Regards
November 6, 2024 at 9:48 pm #610398
honoriscausadei1ParticipantI also experienced this problem and it is caused by the siteground site optimization plugin.
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Tagged: left menu error, photos not opening
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