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License activation problem

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  • #705980

    avramov
    Participant

    Hello WoodMart Support Team,
    I have a problem activating my WoodMart theme license.
    When I try to activate the purchase code on my website https://e-market.mk/
    , I get this error message:
    “It seems that this purchase code is already activated. You can deactivate it in your account on our website.”
    I am using the original theme, but WooCommerce activation breaks my website unless the theme is properly licensed.
    I need help to reset/deactivate the license so I can activate it on my current domain.

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    #705982

    avramov
    Participant

    ..

    #706178

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    “It looks like this purchase code has already been activated”.

    – One license can be used on 1 live domain plus 1 development (staging) domain.

    – Please log in to xtemos.com/my-account, open Your purchase codes, find the code, and click Deactivate next to any old or unused domain.

    – Then on your site go to Dashboard -> WoodMart -> Theme License and activate again. If this is a staging site, enable the Development Domain option during activation.

    Best Regards,

Viewing 3 posts - 1 through 3 (of 3 total)