License not work in live site

Dear Team, I have a license it is working in localhost. But when I move to live and activate the license for dev it is not working. Why?

Hello,

On our website, in your account, you can see how many activations you have. Also, in your account, you can deactivate the old license and use it for the new domain.

Kind Regards

Hi, thanks for the reply. I already deleted it and then pasted the license to live. But it’s not working. It is showing license is invalid. This is my license information: Item ID: 20264492 and purchased on 2025-04-27.

Hello,

The localhost is activated as dev site – https://prnt.sc/D9jUiokBD8x4 so try to activate the live site as production and let me know.

Kind Regards

How can I make it to production? I tried to unchecked the development option and checked the development option and also removed the localhost license and then tried. I’m not sure why it is not reflecting? Please guide me. This is my live website URL.

Send me the license code via the private area and access to the live site so I can try to activate it.

Kind Regards

pls find the below info.

Attachments:

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In this case, please send us the IP of your server.

Looking forward to collaborating with you!

Kind Regards

please find the details below. Hope it is private.

Awaiting your response to move forward.

Hello,

Sorry for the delay.

Great, thanks for the IP. Try to activate the theme again and let me know the result.

I await your response.

Kind Regards

Yes it worked. Thank you.

Hello,

Thank you for confirming that the activation worked successfully. We’re pleased to hear that everything is now functioning as expected on your live site. If you encounter any further issues or have additional questions, please don’t hesitate to reach out for assistance.

Kind Regards

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