license problem

Hello. I get a license error when activating the site

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Hello,

Please, send us your purchase code and admin access so we can check it on your website.

Kind Regards

Hello, the problem has been resolved on the relevant website, but I still have the same problem on another site.

You need to go to your account and remove all old activations for your purchase code here https://xtemos.com/my-account/

Hello.

Thanks for your answer, as seen in the screenshot there is only 1 active site.

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Yes, you need to delete it and then you will be able to activate our theme again.

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