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lightbox isn't working

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  • #56920

    GeorgiK
    Participant

    Sorry for interrupting you guys again but this is something I cannot solve for a whole week before opening my shop and need your help.

    When I click on an image to enlarge it, it opens it with a black screen like this https://createandcode.com/wp-content/uploads/2017/04/gallery_post_woocommerce3.gif

    if lightbox was working it should be like this https://createandcode.com/wp-content/uploads/2017/04/gallery_pre_woocommerce3.gif

    Link to a particular product page below.

    Please help!

    #56942

    Hello,

    I have compared your product page to a product page of our demo and cannot see any problem. You will need to customize the code if you need another way of working or please provide more details about the problem.

    Best Regards

    #56943

    GeorgiK
    Participant

    Well, in the link I provided you when you click to enlarge the gallery, the first image is in it’s original size 500×375, while the other 4 photos are 3264×2448

    This confuses me.

    #56952

    Artem Temos
    Keymaster

    But your first image has original size of 500×375 and others are much larger. That is how you originally uploaded them.

    #56955

    GeorgiK
    Participant

    Strange, thought I uploaded all in one size, sorry for that.

    A site that I know has all its product images in high quality – they appear high quality on the catalogue page and on the product page itself.

    However when you go to download them you see that they are 400×300 pixels or something close to that and have awful quality. Someone pointed me to the fact they use thumbnails to make the photos look high quality with this bit of code:

    <a href="/downloadble_image.png"><img src="/thumbnail_image.png/></a>

    Can I do the same? :S

    If you can help me with this, would really appreciate it!!

    #56974

    Artem Temos
    Keymaster

    But your website works in a similar way. It displays a thumbnail and when you click it, he original image will be shown.

    #57165

    GeorgiK
    Participant

    Thank you.

Viewing 7 posts - 1 through 7 (of 7 total)

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