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Lighthouse returned error: Something went wrong.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #285342

    devries75
    Participant

    Hi, For some reason we can’t analyze our website anymore by google sitespeed.
    We have been told this is because of an error in the theme or a theme plugin. Is this a known issue? Do you know how to fix this?

    Kind regards,

    Jan

    #285362

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #285525

    devries75
    Participant

    HI,

    Thanks for the quick reply!
    I just tested and in the twentytwenty theme there are no errors.

    Perhaps this helps:

    I installed the site on a staging.brandveilig-nederland.nl before.
    After moving it to the right domain the problem appaired.

    #285526

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #285527

    devries75
    Participant

    Thanks, I hope you can help us out!

    #285540

    Artem Temos
    Keymaster

    Please, disable all external plugins and switch to the parent theme temporarily.

Viewing 6 posts - 1 through 6 (of 6 total)