Home Forums WoodMart support forum Litespeed menu not working correctly / delay

Litespeed menu not working correctly / delay

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #681283

    brandcentric
    Participant

    The hamburger menu has a delay to it where it has to be pushed multiple times on Mobile in order for it to open. I’m using Litespeed cache. And if you say that to use WP Rocket, that is not an acceptible response. I’ve tried disabling all CSS, JS options or anything that would prevent the hamburger menu on mobile from working correctly. The only way I can get it to work correctly without delay is by disabling the cache within the Litespeed options, or by disabling Litespeed plugin. This theme should be compatible with Litespeed as there’s thousands upon thousands using Litspeed plugin and server for their website. Please craft a fix for this issue.

    #681340

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugin deactivation and switching to the parent theme for testing.

    Looking forward to collaborating with you!

    Kind Regards

    • This reply was modified 2 weeks, 6 days ago by Luke Nielsen.
    #681437

    brandcentric
    Participant

    Feel free to proceed

    #681529

    Luke Nielsen
    Keymaster

    Hello,

    While the site is loading, the menu cannot be opened because not all necessary scripts have finished loading. In your case, the site loads fast and the menu opens well on my end. Here is a video – https://dropmefiles.com.ua/en/DTNPz3cs

    You can also send a video from your end. I await your response.

    Kind Regards

    #681596

    brandcentric
    Participant

    Did you change anything? Which script files aren’t loading exactly? Because if you give me a list of them I can add them as JS deferred / delayed exclusions.

    Because it still doesn’t work on another site using this theme:
    https://www.staging.hellionturbo.com/store/

    The hamburger menu is completely non functional on this page no matter how many times I push it.

    #681636

    Luke Nielsen
    Keymaster

    Hello,

    Here is the list of exclusions to the cache plugin:

    jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
    helpers
    clickOnScrollButton
    menuOffsets
    menuDropdownsAJAX
    offCanvasCartWidget
    offCanvasMyAccount
    mobileNavigation
    menuClickEvent
    menuStickyOffsets
    cart-fragments
    swiper
    singleProductGallery
    js.cookie
    imagesLoaded
    ageVerify
    Magnific-popup

    On the previous website, I just cleared the cache. On that website, you have that list of exclusions.

    Kind Regards

    #682150

    brandcentric
    Participant

    Luke, the mobile menu still has a delay to it on mobile. Even if it is able to open, cycling between “Categories” and “Menu” submenus has a delay to it as well. It seems like it only works after a few seconds once the entire page finishes loading. How do we fix this so that way clicking on the mobile menu and submenus works immediately after launching the site?

    #682204

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to that https://www.staging.hellionturbo.com/store/ website so I can check the settings.

    I await your response.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)