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Load error changing categories on shop page

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  • #41123

    Oriol Duarri
    Participant

    Hi,

    When we change the category at the shop page, it loads and goes to shop without taking any category, then, it loads again and show the category that you have selected.

    Trying to explain me better, when I select a category, the shop loads two times and this is so bad for the user experience,

    Can you check it please?

    Go to this URL “https://nautilusdivecenter.cat/tienda/” and choose a category at the header menú

    #41129

    Artem Temos
    Keymaster

    Hello,

    The problem seems to be caused by your server performance. Our AJAX requests have a timeout of 5 seconds and if they don’t get a response from the server in this time the page will be loaded in a natural way. You need to fix your server response time or disable AJAX shop option in Theme Settings -> Shop.

    Kind Regards
    Xtemos

Viewing 2 posts - 1 through 2 (of 2 total)