Load more and Infinite scroll features not working

Hi,

Recently, my website’s “Load more” and “Infinite scroll” on the shop page are not working. I did the usual drill of disabling all the plugin other than the ones that are necessary. It does work when all the other plugins are disabled. When I enabled the plugins one by one, I noticed that enabling Mailchimp for WooCommere plugin resulted in those features not to work. This is strange as I am not sure why this is happing when that plugin is enabled.
Could you please help me with this issue?

Regards,
Rajat

Attachments:

You must be logged in to view attached files.

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

Hi,

Thank you for the quick response.
I have disabled the other plugins and provided the credentials in the private content area.

Regards,
Rajat

As we can see, it works correctly now. Could you please test it from your end?

Hi,

But, once I enable the other plugins, the Load More button only works in the admin view. And does not work otherwise.

Regards,
Rajat

Hello,

In this case, you need to enable all plugins one by one and see which plugin exactly causes this issue.

Kind Regards

Hi,

Even after disabling all the plugins except for the ones mentioned below:
WoodMart core
WooCommerce
Elementor

The “Load More” Button works only once. When I click on it the second time to reveal more products, it does not work.
You can have a look for yourself as all the plugins are currently disabled.

Regards,
Rajat

Could you please disable Rocket loader on your website too? https://gyazo.com/484ca79c3ac1b7ae43090ee85ef2c360

I have disabled it now.

Hi,

Any updates on the mentioned issue?

Hello,

We have fixed this issue on your website. Please, check how it works now.

Kind Regards

Thank you! It is working now.
Can you let me know what was causing this problem?

There was a bug in our theme. We will fix it in our next theme update too.

Kind Regards

Thanks for your help!

You are always welcome.

[Author]

Posts