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Load More Not Working.
- This topic has 12 replies, 3 voices, and was last updated 2 weeks ago by
Luke Nielsen.
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AuthorPosts
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June 17, 2025 at 11:36 am #667899
it-1760ParticipantAfter the recent theme update, the ‘Load More’ functionality on the shop page stopped working. When pagination is enabled, it works fine, but with ‘Load More’ activated, we are encountering an AJAX error. Could you please provide a solution for this issue?
Currently i have again turn on pagination.
Attachments:
You must be logged in to view attached files.June 17, 2025 at 11:57 am #667907
Luke NielsenKeymasterHello,
Please disable all plugins except these ones:
Elementor
Woodmart Core
WooCommerce
Enable the Parent themeThen activate the plugins one by one, checking the issue to detect which one causes the problem.
Let me know the result.
Kind Regards
June 17, 2025 at 12:20 pm #667919
it-1760ParticipantThanks for the update.
Disabling plugins is not possible on the live website, so this solution won’t be suitable. Could you please provide an alternative solution to resolve the issue?
June 17, 2025 at 12:49 pm #667931
Luke NielsenKeymasterHello,
Create a clone of the live site and move it to the staging platform, thus the live site will not be affected.
https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
Kind Regards
June 25, 2025 at 8:43 am #669487
it-1760ParticipantHi,
Thanks for the update.
The issue is look like with theme update.
When we check the load more with shop page then it is working fine and when we go to the category page then it is not working. Can you please check and share the possible solution for it.
Shop URL: https://www.directtableware.com/shop/
Category Page URL: https://www.directtableware.com/product-category/beverage-service/Thanks.
June 25, 2025 at 9:08 am #669493
it-1760ParticipantHi Support,
It shows the ajax error from the theme file.
Please refer to the attached screenshot for further clarification.
Attachments:
You must be logged in to view attached files.June 25, 2025 at 10:57 am #669530
Luke NielsenKeymasterHello,
Please send me access to the staging site so I can do testing there and it will not affect the live site.
Thank you in advance.
Kind Regards
June 26, 2025 at 7:30 am #669726
it-1760ParticipantHi,
Thanks for the update.
Please check admin detail in private content.
Thanks.
June 26, 2025 at 10:07 am #669757
Luke NielsenKeymasterHello,
Disable the “Search, Collections, Filtering, Merchandising & Personalization for WooCommerce by Fast Simon” plugin, clear the cache and recheck the issue.
Kind Regards
July 1, 2025 at 8:43 am #670778
it-1760ParticipantHi,
Yes after disable above plug-in it resolve the issue.
But issue display from the theme javascript so what change we need to take for it ?
Thanks.
July 1, 2025 at 9:11 am #670785
Luke NielsenKeymasterThat plugin affects our scripts, so contact the plugin’s support team for further solutions. Or enable back the default pagination.
Let me know the result.
Kind Regards
July 2, 2025 at 8:46 am #671055
it-1760ParticipantHi Support,
Thanks for the update.
Would you be able to identify which specific script from the FS plugin is causing the conflict? That information would be very helpful for us when submitting a support request to the FS team.
Thanks.
July 2, 2025 at 12:54 pm #671169
Luke NielsenKeymasterSorry, I cannot tell you exactly. I suggest you contact the plugin’s support team and ask them to investigate that from their side.
Kind Regards
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