Load more products

I have created a taxonomy to manage the brands of the site. (it is a choice not to manage it with the attributes)
I have a good display of the products concerned by the taxonomy.
Example the products of the brand kentucky horsewear are displayed correctly on this page
However, the loading of additional products does not work
Please help me
Thank you

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Hello,

Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards.

I’m not sure if it’s elementor or elementor pro that’s at fault.
I’m not sure if this is going to help me.
I don’t know if this will help me: will I have to wait for a new version of elementor or pro that fixes the problem?
In the meantime I have set up the pagination which works
Thanks a lot

Hello,

Sorry for the inconvenience caused but we want to assure you that the Theme itself doesn’t have any issue with the working of the Pagination. It might be an issue of a third party Plugin conflict on your Site that’s why we mentioned you to deactivate all the third party Plugins and remain the Theme required ones activated.

So, if you are able to find the culprit Plugin then you need to contact that respective Plugin Support because according to the Envato Policy we don’t provide Support for the third party Plugin issues. You will need to contact the respective Plugin Support in this regard. They will guide you better.

Hope you can understand !

Best Regards.

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