Load more products, infinite scroll or next page does not work on my configurati

Hi,

Neither one of the available settings on products archive doesn’t work, the products are not loading if load more is acttive, the products are not loading if infinite scroll is active and the products does not load even if classic pagination is activated.

What I am missing?

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp logins details so i will check and give you a possible solution. You would better make the full backup of your site.

Best Regards.

The problem persisit with deactivated plugins …

Hello,

I have checked your site. You have not set the shop page in WooCommerce > Settings > Products. I have created new shop page and set it in woocommerce > Settings and the pagination is working fine on your site:
Here you can check the issue:
https://test.artadoor.ro/shop-new/

Best Regards.

[RO]

Hi,

I can not modify categories structure by inactivating the snippet that eliminate category slug, but the function works fine on other stagging, same installation, I will provide you in private section.

More, I saw that adding videos to product is not working, either by link, either by upload.

Thanks!

• This reply was modified 1 year, 1 month ago by RO.

Hello,

01. What do you mean? Can you please elaborate more.

02. I have added the YouTube url in the product and the video is working fine. Check back your site and check the product link that you have provided me.

Best Regards.

Hi,

Detalis in private.

Thnks!

Hello,

Sorry to say, you are using the custom php code in the snippet. Such modification requires complicated code customization which is not covered by our support.
Hope you can understand!

Best Regards.

Ok, thank you!

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

[Author]

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