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Loading Time takes too much

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #94689

    techvisioninc
    Participant

    Dear Xtemos,
    Can you help us to fix the loading time of our website.

    The loading time is between 11-20 seconds now, please help us on how we can speed up our website.
    We already did
    1. GZIP Compression
    2. Minify CSS, JS. (We used your own minification tab instead of using W3 Total Cache Minify)
    3. We already setup our Amazon Cloudfront and Jetpack Photon for Image CDN
    4. Set up W3 Total Cache: Browser, Page, Database, Object Caching
    5. Delete your dummy Images

    Plus when we hover the Cart button, there is script code error will popup.

    We’ve been testing the site for more than 1 week, but still we can’t configure out
    what is the main caused of slow loading time.

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    #94706

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Currently, we can’t check your website because of maintenance mode.

    Thank you in advance

    #95018

    techvisioninc
    Participant

    Hi, please see our credential below.

    #95021

    techvisioninc
    Participant

    And also I have Sale products, the countdown timer is “ON” but it seems the countdown timer is not working. Please kindly check it.

    #95036

    Artem Temos
    Keymaster

    Hi,

    Please, disable all external plugins first and disable maintenance mode. Send us a link to the page where you test the performance.

    Be sure that your product has a “Sale end” date specified to display the counter.

    Regards

    #95045

    techvisioninc
    Participant

    Maintenance mode is disabled. I already disable other plugins that are not related to your theme.

    #95057

    Artem Temos
    Keymaster

    As we can see, external plugins still turned on. And there are a few improvements you need to perform to increase the point in GTmetrix.

    1. Optimize some images and reupload them https://gyazo.com/9ea448676054488a9620071246b35476

    2. You need to resize all these images to make them fit the container https://gyazo.com/99b72bd74e32e2b8a546b9f98c98d199
    You can change the size of these images in Appearance -> Customize -> WooCommerce -> Product images or for each WPBakery products element.

    Regards

    #95059

    techvisioninc
    Participant

    But how to fix this?

    Attachments:
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    #95071

    Artem Temos
    Keymaster

    Disable all external plugins so we can check what is wrong there.

    #95073

    techvisioninc
    Participant

    I already disabled it. Please kindly access the Admin Area, you have the credential.
    Countdown is now working except to the “Add to cart button”. Theres still error showing up.

    #95075

    Artem Temos
    Keymaster

    You still didn’t disable all external plugins https://gyazo.com/a07e3d5079020a7542785e0ff3a71b86

    #95351

    techvisioninc
    Participant

    I can’t disable the Security plugin because of Security purposes.

    I have a problem with the “Add to Cart” button, when I tried to hover it, there is an error showing up. I have the custom Add to cart theme SET but it seems it didn’t work to all products.

    #95365

    Artem Temos
    Keymaster

    You can keep that plugin installed but disable all additional plugins.

Viewing 13 posts - 1 through 13 (of 13 total)