Hello – when i attempt to create a login on my site the site breaks and says “there has been a critical error on this site”
this happens when someone goes to the “login/register” link.. choses to enter their email address to create and account. once they click the button that says “register”. that page comes up to say that critical error line.
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
ok i figured it out – it seems like a “stripe plugin” is causing it to crash there which is confusing…
but, i have some issues with the the login / register button…
if you choose “login/register” at the top banner of my homepage it brings s slider that allows you to either… login or create a new account… if you choose to “create a new account but then decide you want to click that “login” button next to it… nothing happens its a dead button. how can i fix this.
Please, provide your site admin access to the private area.
Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
hello – i figured it out – i believe there were too many plugins with “stipe” active and it was causing major issues with the login/register page for whatever reason. i worked hard on cleaning everything up today and it finally works. i appreciate the quick response and effort!
.
