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Home / Forums / WoodMart support forum / login disappear from mobile menu after update

Home › Forums › WoodMart support forum › login disappear from mobile menu after update

login disappear from mobile menu after update

  • This topic has 12 replies, 5 voices, and was last updated 5 years, 8 months ago by Artem Temos.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • September 15, 2019 at 11:09 am #143993

    ahmad
    Participant

    please help

    Attachments:
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    September 15, 2019 at 12:20 pm #144007

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area we shall check and suggest.

    Best Regards

    September 16, 2019 at 3:48 am #144120

    ahmad
    Participant

    hi is there any other workaround? I cant give you admin lvl access to this site. i believe theres nothing wrong with my settings, as my desktop view work just fine, it just my mobile view from Iphone i cant see the login/register in menu. but when i open in developr tab and using mobile view, it work just fine.

    Attachments:
    You must be logged in to view attached files.
    September 16, 2019 at 9:01 am #144193

    Elise Noromit
    Member

    Hello,

    We can not detect the problem without checking. We cannot check without entering the admin area. We do not change anything we just check and inform. Possible reason: custom CSS, or plugins conflict. As soon as you provide your site admin access we shall be able to check and help.

    Best Regards

    September 16, 2019 at 4:30 pm #144353

    ahmad
    Participant

    hi i create admin access for you. please help

    September 17, 2019 at 7:39 am #144473

    Elise Noromit
    Member

    Hello,

    I am checking now and clearly see login option in the mobile menu https://gyazo.com/2cbf20ff1246b1200f36d7aad7a321b4

    Please specify which steps I should take to reproduce the problem

    Best Regards

    September 17, 2019 at 9:27 am #144512

    dsl-ms
    Participant

    I’m having the same issue. If I use an emulator in browser tools the menu appears just fine, but if I actually use my phone it doesn’t show. I reverted to the previous version using a backup and the menu is there. As soon as I updated to 4.1.0 it wasn’t there?

    The My Account links show in the menu when you are logged in, just not when you aren’t.

    I have tested this with all plugins deactivated except for the essentials. Screenshots and admin access in private area

    September 17, 2019 at 10:06 am #144535

    ahmad
    Participant

    hi , use your mobile phone to detect those issue. im using iphone xs

    September 17, 2019 at 1:35 pm #144632

    Elise Noromit
    Member

    Hello,

    When you have any problems, please create a new topic and report your problem. I am checking your site on mobile and do not see any problems https://prnt.sc/p7a9hf

    Best Regards

    September 18, 2019 at 5:01 am #144781

    ahmad
    Participant

    hi any update on this ?

    September 18, 2019 at 7:07 am #144809

    Bogdan Donovan
    Keymaster

    Hi,

    We have checked your site on iOS devices and find the issue. Try to add the following code snippet to the Custom CSS area in Theme Settings.

    .browser-Safari .menu-item-register {
        visibility: visible; }
    
    .browser-Safari .menu-item-register.sub-menu-dropdown {
        visibility: hidden; }

    This issue will also be fixed in the next theme update.

    Regards

    September 18, 2019 at 7:58 am #144826

    ahmad
    Participant

    thank you so much, okay noted.

    September 18, 2019 at 9:20 am #144843

    Artem Temos
    Keymaster

    You are welcome!

  • Author
    Posts

Tagged: login

Viewing 13 posts - 1 through 13 (of 13 total)

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