Login Dropdown

Hi,

Suddenly the dropdown login window changed from login_panel_1 to login_panel_2 (see screenshots)… login_panel_1.jpg being taken from my test website which is still ok I have copied the CSS from it to my prod website with no change so it’s not a CSS problem. Can you help me solve this issue ?

Thanks.

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Hello,

Please remove the copied CSS and check how it works.

Best Regards

Tried with no CSS at all, no change.

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

Best Regards

Hi,

I have deactivated all the plugins (even tested without woocommerce and WPML) no changes. Since it’s my prod website I have reactivated some important plugins but I have also tested without them (variation swatches, payment gateways Paypal and Redsys, WP Bakery, Slider revolution, My Custom Functions, PW Gift card and Giftable which offers a free gift to my customers). I have also customized /woodmart/inc/functions.php to display product thumbnails in the mobile menu but I have removed all my changes. So now the prod website works with a minimal set of plugins and there is no much more I can do.

I give you the credentials if you can take a look.

Thank you.

PS: It works perfectly on mobile.

Hello,

Please add this code to the Theme Settings > Custom CSS > Global:

body .menu-simple-dropdown .sub-menu-dropdown{
        padding:20px;
	min-width:300px;
}

Best Regards

Good thank you. The window size is good but the strings “Sign in” and “Create an Account” are still badly formatted…

And since the css applies to all dropdowns the WPML language menu is now too large…

Hello,

Here is what I see https://prnt.sc/st2uvv The page looks correctly. The drop-down window as well.

Try to replace the code with this one not to be applied to all drop-downs

body .my-account-with-icon .menu-simple-dropdown .sub-menu-dropdown{
padding:20px;
	min-width:400px;
}

Best Regards

OK for the CSS. What I was meaning by “Sign in” and “Create an Account” badly formatted is this (see attachments). Can you correct that for me too please ?

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In fact I told you OK for the CSS but it’s not OK:

Your first code corrects the width problem but all dropdowns have the same width

Your second code doesn’t do anything at all…

Hello,

I have corrected the сode, now it works. https://gyazo.com/be0df787900986d47245886a37a87027

Best Regards

Hi,

Your video shows the dropdown for a LOGGED IN user (displaying the list of functions) but I never had any problems with this dropdown. The only problem I had is with the login panel from LOGGED OUT users. I’ve checked again, the width is ok but the string “SIGN IN” and the link “Create an account” at the top of the login panel (for LOGGED OUT user) are still formatted like in the file login_panel_3.jpg I sent you yesterday.

Hello,

Please provide your screen, I am checking and what I have https://prnt.sc/stkjzk

Best Regards

It is also what I have but what I want is the string “Se connecter” (SIHN IN in english) in uppercase, smaller to the left and the link “Créer un compte” (Create an account) on the right, smaller with the brown link color as it was before and as you can see in the attached file. Don’t you see the difference ?

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Hello,

You have modified the parent theme. This class is lacking https://prnt.sc/stp52i and this causes the problem. https://gyazo.com/166a1686e8e470a34e3e56e472aed17e

Please upload and activate the default theme and remove the custom CSS I have provided. It would work correctly.

Best Regards

I understand but I don’t remember having modified theme’s files except /inc/functions.php as I told you. Could you tell me in which file this class is located for me to upload it from my backup ?

Hello,

Please make the full backup of your theme, export theme settings, and upload the theme from the Themeforest. For future: please install and activate the child theme and add all the customization into it.

Best Regards

OK I thought it would have been easier to replace only the file which causes the issue instead to reinstall the whole thing but anyway…

Should I delete the theme prior to reinstall the Themeforest version or can I just upload the theme to overwrite existing files ?

Are you sure export/import theme settings will work ? I remember that once I did it but nevertheless had to redo all my headers one by one…

Hello,

If you know the file you have modified and it is one only, take the file from the initial theme and upload instead of modified, sure it would be easier and quicker. In any case, make the full backup of your site.

Best Regards

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