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Login from sidebar not working sometimes.

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  • #654319

    AP
    Participant

    Hi,

    When we try to login from the sidebar it doesn’t work sometimes and just reloads the page without logging in. It doesn’t happen always for it happens quite frequently.

    Thanks

    #654520

    Hello,

    This behavior can sometimes occur due to a caching conflict or session issues. Here are a few steps to help troubleshoot the problem:

    Clear Cache – Make sure both site and browser cache are cleared. If you’re using a caching plugin, try temporarily disabling it to see if the login works consistently.

    If you have any questions feel free to contact us.

    Best Regards,

    #654581

    AP
    Participant

    Hi,

    Thanks for the suggestion. We will try that and see if that fixes the issue.

    Thanks

    #654651

    Hello,

    You’re welcome!

    Feel free to reach out anytime if you need help, we’re always here to help!

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)