Login Issue in Safari Browser
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Hello,
We are unable to login on IOS devices. The login feature is working perfectly on windows and android, but same website login is not working on IOS. How to resolve this issue?
Best Regards,
Jagannath
Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
Thank for your reponse. I have included the admin credentials below:
Please, disable all plugins that are not related to our theme and switch to the parent theme temporarily.
I have deactivated all plugins except
WoodMart core
WooCommerce
Elementor
We just tested this on your website and now it works correctly. Please, test from your end. Note that I have switched to the parent theme.
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