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Login not working with Litespeed cache plugin
- This topic has 11 replies, 3 voices, and was last updated 1 week, 4 days ago by Luke Nielsen.
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AuthorPosts
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May 26, 2023 at 1:12 am #470092
techiebrajParticipantHey team,
With the Litespeed Cache plugin, sign In popup in the header redirects to the My Account page after filling in login details and clicking on login, https://prnt.sc/KN0v78ieci_V
How to fix this?
Thanks!
May 26, 2023 at 10:52 am #470168
Luke NielsenKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Looking forward to hearing back from you!
Kind Regards
May 26, 2023 at 9:58 pm #470369
techiebrajParticipantHi,
My Account widget is coming from your theme, so how will I check your widget if I install another theme?
Thanks!
May 29, 2023 at 10:38 am #470705
Luke NielsenKeymasterHello,
The redirection is related to the form directly which comes from WooCommerce. In any case, if the issue appears when you use a cache plugin, try to clear all cache (site/browser/server) and then recheck the issue.
Let me know the results.
Kind Regards
May 29, 2023 at 8:54 pm #470880
techiebrajParticipantHi,
I have already tried clearing the cache many times. Didn’t work. Sometime it works sometime it redirects to MY ACCOUNT like I said 🙁
Thanks!
May 30, 2023 at 10:01 am #471012
Luke NielsenKeymasterHello,
Please provide access to the admin dashboard and confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.
Kind Regards
June 6, 2023 at 2:27 am #472837
techiebrajParticipantHi,
I have attached the login details of staging site, you can debug there 🙂
Thanks!
June 7, 2023 at 9:44 am #473173
Luke NielsenKeymasterHello,
Please disable the Cloudflare verification and then check the issue again.
Let me know the result.
Kind Regards
September 15, 2023 at 9:04 am #496184
techiebrajParticipantHi,
Disabled cloudflare verification but still problem not solved until now, watch this video, https://drive.google.com/file/d/1aWiGnEmAAacN2KTWzuMYlLYvqpTgCCom/view?usp=sharing
Please provide some solution.
Thanks!
September 15, 2023 at 2:10 pm #496319
Luke NielsenKeymasterHello,
Please update the access because seems that the old access is not working: https://take.ms/aZSRj
Also, please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.
Thank you in advance.
Kind Regards
October 24, 2024 at 12:12 pm #607323
thomas-8605ParticipantHello @techiebraj.
We have the same problem. Coud i ask you how you solved this issue please?
Login details are 100% correct and we also get only login page without any error after try to login from canvas menu.If we disable litespeed the login working fine. But after enabled litespeed we had the same issue.
You was able to fix it?
BR
TommyOctober 25, 2024 at 4:25 pm #607647
Luke NielsenKeymasterHello @thomas-8605,
Did you check how it works on the default Storefront theme?
Let me know the result.
Kind Regards
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AuthorPosts
Tagged: litespeed
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