Home › Forums › WoodMart support forum › Login / Register is not working
Login / Register is not working
- This topic has 8 replies, 2 voices, and was last updated 5 years, 11 months ago by Elise Noromit.
-
AuthorPosts
-
February 19, 2019 at 11:56 am #108352
razztechParticipanthi
Login / Register is not showing instead it is showing a gray over screen
please check it am sending the log in details
February 19, 2019 at 1:38 pm #108375
Elise NoromitMemberHello,
Please check the issue on one of the default themes, for example, Storefront to understand if our theme causes the problem.
This is Woocommerce templates and functionality and our theme does not influence that. Try to deactivate all the plugins not related to the theme and check
Best Regards
February 19, 2019 at 2:47 pm #108391
razztechParticipanti did this am talking about a feature from you theme
this one : http://prntscr.com/mn7x4qit is not working in the link i gave you
February 19, 2019 at 3:16 pm #108402
Elise NoromitMemberHello,
Login / Register page would not appear in the shopping cart widget.
Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe
Choose the proper header type (your current) http://prntscr.com/iyd333
Add My Account element and set “Sidebar” http://prntscr.com/mn8czc
As soon as a user clicks My Account, the login and register form would slide in the sidebar
Best Regards
February 19, 2019 at 3:26 pm #108404
razztechParticipanttoo bad that you didn’t bother to check the link for the admin i sent you
as you can see
http://prntscr.com/mn8k6sit is set as you sent me and i know this and am telling you it is not showing anything
plese have a look at the site at least to see the problemFebruary 19, 2019 at 3:34 pm #108410
Elise NoromitMemberHello,
Switch to the mobile view and make sure that My Account is set to be sidebar as well https://xtemos.com/docs/woodmart/header-builder/header-responsive-settings/
If it does not help, please deactivate all the plugins not related to the theme and provide your valid site access I cannot log in with the provided credentials.
Best Regards
February 19, 2019 at 3:36 pm #108411
razztechParticipanti provided all this things from the start
am sending it again in the Private Content!!!
i did deactivated everything still not working
February 19, 2019 at 3:41 pm #108417
razztechParticipanti did now change it in mobile and now it is working
thought i can’t understand why this is connect one to another!!!if i want to show in mobile different from desktop i can’t do that from what i understand right
February 19, 2019 at 8:34 pm #108489
Elise NoromitMemberHello,
Both in mobile and desktop the settings should be the same. If you have any questions please feel free to contact us.
Best Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register